Communicating to Executives (1 hour & 1 PDU)
Communication is one of the critical and visible components of a project. The timeliness, quality, and means of how information is decimated can dramatically affect the outcome of a project and the perceived effectiveness of the project manager by executive management.
It is critical for a project manager to realize that there are different styles and techniques needed to successfully communicate with their executives as compared to the team at large. The curriculum for this module starts out by focusing on building a solid base with a quick refresher on basic best practices for managing overall project communications. Then the focus shifts to providing enhanced tools and techniques to maximize the effectiveness of communicating your message to executive management and the team.
Outline
- Revisit the basics
- Think before you speak
- Accountability
- Listen and Watch
- Delivery Techniques
- Dealing with Emotional Situations
PMBOK® Guide Knowledge Areas Covered:
Project Communication Management
Project Human Resource Management
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PMBOK is a registered mark of the Project Management Institute, Inc.
