Negotiations Skills for Project Managers (1 Hour & 1 PDU)
The power and influence that project managers are able to build and provide the team is a direct byproduct of our success or failure as a negotiator. Negotiators bring people together in order to find a resolution to a situation. They have to get creative to determine deals or bargain with multiple parties in order to find that middle ground that will be acceptable to all parties.
As project manager, you are constantly negotiating on behalf of the project. For some, the back and forth they are having with a developer about their sizing or a product person about the clarity of the requirements or product vision may not be considered negotiations, but if you take a step back you will see that they are. The negotiation process in a project will vary as will the objects that need to be negotiated from very small to those that are huge and complex. The key is that as a successful project manager you are fully aware and are prepared to be the best negotiator for you and your project as you can be.
Course Outline
Negotiations in Project Management
Stakeholder Analysis
Business Drivers
Triple Constraint
Overview of Negotiations
Definition
Different Types
Natural Tendencies
Negotiation Process
Phased Approach to Negotiations
Negotiations Life Cycle
Generating Ideas
Positive Mindset – Positive Outcome
Different Situations
Rules of Engagement
Conflicts
Emotions
Ethical Issues
Multiple Parties
Considerations
Communication Models
Power Base
Political Landscape
Cultural Difference
PMBOK® Guide Knowledge Areas Covered:
Project Communication Management
Project Human Resource Management
Interpersonal Skills – Appendix G 4th Edition
Fog City Consulting offers a full suite of services that may better meet your needs. Click Here for more details.
