Managing Communications (1 hour & 1 PDU)

Like it or not, communication is the most important component within any project. The success of most projects, whether handled by a dedicated project team or a cross-departmental team, depends upon a set of crucial communication skills and techniques. It is well known that both communication and human interaction make or break a project. This module will detail specific behavior and techniques used to actively motivate, lead, delegate, and report back to all stakeholders working on the project in an effective and concise manner.
Course Outline
• Introduction
• Communication Lifecycle
• Find right communication balance
• Proactive delivery tips
• Delivery strategies
PMBOK® Guide Knowledge Areas Covered:
Project Communication Management
Project Human Resource Management
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PMBOK is a registered mark of the Project Management Institute, Inc.