Policies
Guarantee of Quality
Our Guarantee of Quality provides our customers the opportunity to attend the course of their choice—and then pay only if 100% satisfied with the value of the course. If a customer sends us a written notice of dissatisfaction with a course within 60 days of the course start date, the customer will have the option of retaking the course at no charge, applying prepaid tuition fees against another course attendance, or receiving a full refund of any course tuition paid and cancellation of any unpaid invoices for that course.
Non-Credit Course Policies
Registration & Payment
Payment is due at the time of registration.
Discounts
All discounts must be redeemed at the time of registration.
Course Cancellations
Fog City Consulting LLC reserves the right to cancel any course when insufficient registration occurs. The Fog City Consulting LLC apologizes for any inconvenience this may cause you. If a course is cancelled, a student may apply paid fees to another class or receive a complete refund.
FLEXIBLE TRANSFER/CANCELLATION
Our flexible transfer/cancellation policy lets our customers enroll early with confidence. We do not impose any penalty for cancellations of enrollments or transfers to another course as long as we are notified in writing or by phone before the start of the course. If a customer transfers to another course prior to the start of the course in which originally enrolled, 100% of any prepaid course tuition fees will be applied toward the course tuition fees for the subsequent course. If a customer needs to cancel an enrollment prior to the start of the class, we will issue a credit or, upon request, refund 100% of any prepaid course tuition fees for that enrollment. Unused credits expire 12 months after their date of issuance.
NO SHOWS
Failure to provide written or telephone notification to Fog City Consulting LLC of an enrollment cancellation or transfer before the start of the course will result in forfeiture of the full regular course fee.
COPYRIGHT/INTELLECTUAL PROPERTY
All copyrights, patents, designs and other intellectual property rights in or relating to any course materials provided or made available in connection with our courses remain the sole property of Fog City Consulting LLC. No part of any course materials may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, or translated into any language, without the prior written permission of Fog City Consulting LLC
GENERAL
These terms and conditions set out above represent a complete statement of the agreement between the parties and supersede all prior discussions, correspondence and representations. Our brochures and advertisements are for information purposes only and are not intended to form any agreement between Fog City Consulting LLC and the recipient. These terms and conditions are subject to change without notice, and changes will apply to any enrollment/course order received after the date of the change. These terms and conditions may not be varied except in a written agreement signed by an officer of Fog City Consulting LLC. Fog City Consulting LLC‘s acceptance of a purchase order containing different terms and conditions does not modify or supersede these terms and conditions. This agreement will be governed by California law, without regard to any conflicts of law.
