The Art of Questioning (1Hour & 1 PDU)
Questions are powerful tools in the discovery process. Applied skillfully, they will reveal the information you need to take your client to the next step. Used carelessly, and they could undermine your relationship by making you seem pushy or unprofessional.
Asking smart questions separates the order takers from the professionals.
Course Outline
• Importance of a question
• Socratic Method
• Guidelines
• 5 types of questions
• Thinking Skills
• Questioning Techniques
PMBOK® Guide Knowledge Areas Covered:
Project Communication Management
Project Human Resource Management
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PMBOK is a registered mark of the Project Management Institute, Inc.
